Phone System - Chester Clinic


	Chester Clinic 2319 Old Plank Road Chester, Illinois 62233 Phone: 618-826-2388 Clinical Fax: 618-826-5139 Administrative Fax: 618-826-3350 Steeleville Family Practice 602 W. Shawneetown Trail Steeleville, IL 62288 Phone: 618-965-3382 Clinical Fax: 618-965-9561 Office Fax: 618-965-2062

Providing quality care to
Southern Illinois since 1934

Our phones are on Monday through Friday from 8:00 am to 4:30 pm. A receptionist is available through the lunch hour to help you also.

We now have an automated phone system that will help you get to the person that you need to speak to much quicker than before. When you call, listen to our menu carefully as it has changed. By following the prompts on the phone menu, you will get connected to the correct person.

Phone System Navigation

		PRESS 2 If you are sick or injured and want to see a doctor today OR
		PRESS 3 If you need to make a future appointment or cancel an appointment OR
PRESS 1 If you need a medication refill OR		PRESS 4 If you need a medication refill, test results or to speak to a nurse
PRESS 2 To get test results or to speak to a nurse
PRESS 1 To speak to Dr. Carr or Dr. Lowry's phone nurse	PRESS 2 To speak to Dr Krieg, Dr Platt or Dr Robbins phone nurse
		PRESS 5 If you have a question about your bill or about your insurance	PRESS 1 If you have a question about a current bill	PRESS 2 If you have a question about a past due bill
		PRESS 6 If you need to speak to our Patient Coordinator, Jill about an appointment with a specialist or testing at the hospital